Frequently Asked Questions

Yes, if you currently participate in a dental insurance plan, the Careington 500 Dental Savings Plan is a valuable way to help fill benefit gaps, providing additional savings after you've reached your annual maximum and helping you save on services not typically included in a traditional dental insurance plan, like cosmetic services.

Right away! First, just make sure to select "First Of This Month" under "When would you like your membership plan to start?" when you sign up online. Next, you'll need to call Careington Concierge Services toll-free at (833) 369-7658 so we can reach out to your dentist to let them know your membership is active. Then you're all set!

Simply locate a participating provider using our online dentist search tool, or by calling Careington Concierge Services toll-free at (833) 369-7658, then schedule your appointment and show your Careington ID card at the time of your visit. As a Careington member, you'll pay the discounted fee at the time of service.

On average, discounts range from 20% to 60% off of participating dentists' typical fees. Want to get a better idea of how much you'll pay? Call Careington Concierge Services toll-free at (833) 369-7658 and we can tell you the typical charge for treatment.

You'll receive a fee schedule with your membership ID card and welcome kit. A fee schedule is a list of dental procedures that tells you the discounted price you'll pay for each service. Fee schedules are assigned by zip code, and discounted fees can vary by location. Fee schedules are always available through the online dentist search tool, which includes a fee look-up feature. Simply search for a participating general dentist or specialist, then click on the link next to each provider to see what you'll pay for treatment when you visit that provider.

When calling to book an appointment or to request pricing from your participating provider, you'll need to let them know the name of your plan, which is included on your Careington ID card. Check the plan logo at the bottom right corner of your card, and call Careington Concierge Services toll-free at (833) 369-7658 if you need any assistance.

The Careington 500 Dental Savings Plan is an unlimited-use plan. That means you can use the plan as much as you want, with no limits on use or how much you can save.

Everyone in your household can receive discounts on dental care! Just make sure to include their information when enrolling in the plan.

You can find participating providers by using our online dentist search tool, or by calling Careington Concierge Services toll-free at (833) 369-7658, Monday through Friday, from 7 a.m. to 7 p.m. CT. You can visit any participating network provider and change providers at any time.

You will only receive a discount from a participating specialist. You might try sharing a list of participating providers with your dentist to see if they could recommend any of the participating specialist locations. Participating specialists will provide 20% savings off their usual and customary charges.

You can nominate a dentist for participation in the network by visiting our online dentist search tool and selecting "NOMINATE A PROVIDER." Careington will contact the provider about joining our network. As network participation is at the provider's discretion, we will make every effort to successfully recruit your dentist. Because we carefully screen each new provider, this process may take 60 to 90 days before a new provider is active on our plan.

Yes, your Careington plan can be used at any participating provider in the United States. All you need is your Careington ID card to receive your savings. If you don't have your card, you can contact Careington Concierge Services toll-free at (833) 369-7658 to request your member ID number.

Once you've enrolled in the plan, your plan materials and ID card will be sent to you electronically and by standard mail before your plan effective date. If you need additional cards or have lost your card, please call Careington Concierge Services toll-free at (833) 369-7658 to request a hard copy or email version of your plan ID card.

Yes, simply call Careington Concierge Services toll-free at (833) 369-7658, and we can provide your member ID number.